1. Introduction

Welcome to Knights Custom Conversions (“Company”, “we”, “our”, “us”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://knightscustomconversions.co.uk, or engage with our services. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

2. Information We Collect

We may collect and process the following data about you:

• Personal Identification Information: Name, email address, phone number, and postal address.
• Financial Information: Payment card details and billing information.
• Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
• Usage Data: Information about how you use our website, products, and services.
• Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

3. How We Use Your Information

We use the information we collect in the following ways:

• To Process Transactions: To manage and process your orders, payments, and deliveries.
• To Manage Your Account: To manage your registration as a user of the website.
• To Communicate with You: To send you information about your account, orders, and updates about our services.
• To Improve Our Services: To analyse how you use our website to improve our products, services, marketing, and customer relationships.
• To Comply with Legal Obligations: To comply with legal and regulatory requirements.

4. Legal Basis for Processing Your Information

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• Performance of Contract: Where we need to perform the contract we are about to enter into or have entered into with you.
• Legal Obligation: Where we need to comply with a legal obligation.
• Legitimate Interests: Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
• Consent: Where you have given consent for us to process your personal data for specific purposes.

5. Sharing Your Information

We do not sell or trade your personal information to third parties. However, we may share your data with:

• Service Providers: Third-party vendors who provide services such as payment processing, order fulfilment, IT and system administration services.
• Professional Advisers: Including lawyers, bankers, auditors, and insurers who provide consultancy, banking, legal, insurance, and accounting services.
• Regulatory Authorities: HM Revenue & Customs, regulators, and other authorities who require reporting of processing activities in certain circumstances.

6. International Transfers

Some of our external third parties may be based outside the UK, so their processing of your personal data will involve a transfer of data outside the UK. Whenever we transfer your personal data out of the UK, we ensure a similar degree of protection is afforded to it by ensuring